The Neighbourhood Pharmacy Association of Canada ("Neighbourhood Pharmacies", "we", "our", or "us") is committed to protecting the privacy of our Members, Partners, and stakeholders. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.neighbourhoodpharmacies.ca.
By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information through our website:
a. Personal Information
When you voluntarily provide it (e.g., through contact forms, membership applications, newsletter subscriptions, or event registrations), we may collect:
- Name
- Email address
- Phone number
- Organization and role/title
- Postal address
- Other information relevant to your relationship with us
b. Technical and Usage Information
We may automatically collect non-personal information such as:
- IP address
- Browser type
- Device type
- Pages visited and time spent on our site
- Referring website or link
2. How We Use Your Information
Neighbourhood Pharmacies uses collected information to:
- Communicate with you regarding your inquiries, membership, or participation in our programs and events
- Send newsletters, updates, and advocacy information (with your consent)
- Improve our website’s performance and user experience
- Track and report website usage and engagement metrics
- Fulfill our obligations under applicable laws and regulations
3. Sharing Your Information
Neighbourhood Pharmacies does not sell your personal information. We may share your information with:
- Trusted third-party service providers who support website hosting, analytics, event registration, or communications
- Regulatory or legal authorities when required by law
- Other stakeholders or partners only with your consent or in line with the purpose for which you provided the information
All service providers are required to protect your information in accordance with applicable privacy laws.
4. Cookies and Analytics
Our website uses cookies and similar technologies to analyze site traffic and enhance the user experience. These tools may collect non-personal data about your visit.
We use third-party analytics providers, such as Google Analytics, to help us understand how visitors interact with the site. You can manage cookie preferences through your browser settings.
5. Data Security
We implement appropriate administrative, technical, and organizational safeguards to protect your personal information from loss, theft, unauthorized access, disclosure, or alteration.
6. Third-Party Links
Our website may contain links to external websites. Neighbourhood Pharmacies is not responsible for the privacy practices or content of those third-party sites.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Withdraw your consent to communications
- File a complaint with a privacy regulator
To make a request, please contact us using the information below.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features. The revised policy will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Neighbourhood Pharmacy Association of Canada
1205-3230 Yonge Street
Toronto, ON M4N 3P6
Email: info@neighbourhoodpharmacies.ca
Phone: 416-226-9100